Member Support Center

Member Support Center
Customer Satisfaction is our #1 Priority!

CC BIll links:
Lost Password *
Cancel Membership
Cancel Auto-renewal
Confirm account is active
Update email address

CC Bill Customer Support
Hours: 24 x 7, 365 days a year.
Email:consumersupport@ccbill.com
Phone:1- 888-596-9279
Fax: (480) 449-8820

WTS Bank
Lost Password *
Cancel Membership
Cancel Auto-renewal
Confirm account is active
Update email address

International Customers
2000charge.com Online Support Page
Phone U.S. 1-626-585-1814
Phone International +1-888-215-9796
Toll-Free 1-888-215-9796
Live Chat: Click here

Epoch links:
Lost Password *
Cancel Membership
Cancel Auto-renewal
Confirm account is active
Update email address

Epoch Customer Support
Hours: 24 x 7, 365 days a year.
Email: billing@billingsupport.com
Phone: (US) 1-800-893-8871
Phone: (International) 310-664-5810
Live Chat: Click here

* Use this option if you forgot your password or if it has been lost. If your password is not working, or if you have been blocked due to our security software, please submit a trouble ticket using this form.

Your Name:

* Required

Email:

* Required

Join Method:

* Required

Username:

* Required (if you don't know just put 'lost')

Password:

* Required (if you don't know just put 'lost')

Subscription #

(if you don't know just put 'lost')
Your subscription number is included in the confirmation email you are sent when you sign-up for a membership. If you do not have your subscription number, you can leave this blank.

Transaction #

(if you don't know just put 'lost')
Your transaction number is also included in the confirmation email you are sent when you sign-up for a membership. If you do not have your subscription number, you can leave this blank.

Pin #

* Required if you used 900 access (if you don't know just put 'lost')

Number called from

* Required if you used 900 access

Description of problem:

* Required

Please note cancel requests submitted 4 days prior to your renewal date are not gauranteed to process in time.

Make sure you type in your correct email address or we will not be able to contact you.
We respond to ALL emails, so if you have not heard back from us in a few days please try a different email account, as its likely the
one you used is not working properly, you made a typo above, or is blocking our replies.

If you have trouble with the form above, please email the complete information to info@bigolderwomen.com.
Incomplete information may result in delayed response times.

* Hotmail users- We have found Hotmail to be less than reliable. We have replied to some of our customers with a Hotmail
address from our support accounts, personal email accounts and from Yahoo accounts and they still say they have not recieved them.
We reply to all emails. If you have not heard back from us, please try using a different email provder (yahoo, msn, etc).